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If for some reason you are not happy with your purchase you can return it to us within 30 days for an exchange or refund.
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The Patou Way
A best-in-class factory
This product was designed here, on the île de la Cité in Paris. We then entrusted its manufacturing to a fashion workshop in Bulgaria. This workshop, audited by our experts, works to limit waste during the manufacturing of products, modernise its machines to be more responsible, and build on the expertise of its most senior employees (more than 30 years of experience in the sector) to train the next generation.
A green Packaging
This is because at Patou we don’t choose between experience and responsibility, we have banned all unnecessary waste linked to packaging (no box in a box, no cascade of tissue paper). We have developed reusable packaging that will accompany you on your journeys or enhance your wardrobe. Your product will be delivered in a Patou drawstring pouch made of GOTS-certified organic cotton on a 100% recycled and recyclable innovative Patou hanger made from wood and recycled propylene. All the documents you will receive are printed on 100% recycled FSC-certified paper.
At Patou, being green is not only about communication; it is part of our daily life. Our offices have been furnished with recycled wood desks, hemp custom-made carpets, low consumption LED lightling. The Patou stationnery is made of 100% recylcled paper, we have chosen a bike messenger partner in Paris and we offset carbon emissions of our shippings by applying to DHL Go Green program.